How Did Securus Technologies Clean Up a Prison?

When our jail got to the point that drugs and weapons were more easily to get inside than on the outside, we all knew that we had to take the appropriate action. While stepping up inspections at the visitor center were helping, and more surprise inspections of the inmate cells were putting a dent in the problem, we found the biggest success from the most unlikely source.


Securus Technologies is responsible for the monitoring of inmate calls through their call system in over 2,600 prisons around the country. The CEO of that company is Richard Smith, and he says all of his employees are dedicated to working towards a single objective, making the world a little safer. That is exactly what we were hoping once we all got trained on using the LBS software, but none of us ever thought that we would see the results we were about to experience.


Within days of us getting acclimated to the new inmate call monitoring system, we struck gold unlike any other time in the jail. That first week we were able to overhear conversations about how an inmate would tell his family exactly how, when, and where to get into the jail on visitors day with contraband. That was our first glimpse at seeing how the process worked from start to finish. Another time we discovered where the inmates were hiding all those drugs and how they were distributing the drugs to the rest of the inmates.


In less that a month we were able to take so many drugs out of the system that we saw a huge drop in violence that month. Since then, we have be cutting down on contraband to the point it is rare now if any gets past us at the visitor centers any longer.


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