Looking back at my job as an officer in a state prison, I am surprised how quickly things have changed concerning the inmates. It feels like it was only yesterday that we had two inmates per cell, guards and inmates could walk the yard together, and there were very little in the way of violent incidents inside the mess hall. Today, we seem to have a violent outbreak hourly, and many officers have left this facility and still remain in local hospitals from injuries sustained.
In an effort to control the resent increase in violence, we called in Securus Technologies to provide us with a resource that has changed the way officers interact with the inmates of this jail. We knew that this company created an inmate call monitor that was already doing wonders in 2,500 jails in this country, so we wanted to see it in action for ourselves.
Securus Technologies has one objective, and the employees of this company are all in agreement they are working to make the world a safer place for us all to live. We didn’t realize it at the time just how much safer things would get.
What the call monitor does is scan every single call inmates make on the prison phone, then the LBS software scans for verbiage pertaining to things like violence, drugs, or weapons. When the system has a hit, it will alert officers and we get in position to take the recommended action.
If an inmate asks family to sneak him any contraband, we stop that transfer in the visitor center. When inmates brag about drug use, we take away those drugs. Being in a position to stop a crime before it occurs gives officer back control and has decreased violence this week in our facility by 25 percent.
I cannot imagine how difficult it is to be an employee at Securus. Securus is essentially a telephone company that also provides Internet. They are kinda like the Internet provider that you hire for your own home except they only provide services to correctional facilities. Unless you are in jail, you cannot do business with Securus.
This kind of business must be very difficult because you are dealing with people behind bars and their loved ones. It’s no secret that most criminals are of a lower socioeconomic background and these families probably don’t have a whole lot of money to pay for phone calls. But reviews of Securus are good, their prices are reasonable and they even carry an A+ rating with the Better Business Bureau.
Most people don’t understand that ample access to telephone calls actually makes us all safer. Prisoners who stay in touch with their friends and family while serving their time aren’t likely to commit crimes when released from jail. Why would you hurt the community that you are so closely tied to after serving your time? Securus is an important part of an inmate’s life when trying to turn their life around.
That’s why I applaud Securus for running an ethical company that is accredited by the Better Business Bureau. Securus also employs the largest customer care call center in the industry. Anybody with an issue concerning their telephone service can call this center and usually have their concerns addressed within the first phone call.
Securus provides an essential service to a very underprivileged part of our community. They could raise the prices exponentially in order to line their own pockets, but they choose to take the high road and offer good services at reasonable prices. And with reduced recidivism, this company is making us all safer.
When our jail got to the point that drugs and weapons were more easily to get inside than on the outside, we all knew that we had to take the appropriate action. While stepping up inspections at the visitor center were helping, and more surprise inspections of the inmate cells were putting a dent in the problem, we found the biggest success from the most unlikely source.
Securus Technologies is responsible for the monitoring of inmate calls through their call system in over 2,600 prisons around the country. The CEO of that company is Richard Smith, and he says all of his employees are dedicated to working towards a single objective, making the world a little safer. That is exactly what we were hoping once we all got trained on using the LBS software, but none of us ever thought that we would see the results we were about to experience.
Within days of us getting acclimated to the new inmate call monitoring system, we struck gold unlike any other time in the jail. That first week we were able to overhear conversations about how an inmate would tell his family exactly how, when, and where to get into the jail on visitors day with contraband. That was our first glimpse at seeing how the process worked from start to finish. Another time we discovered where the inmates were hiding all those drugs and how they were distributing the drugs to the rest of the inmates.
In less that a month we were able to take so many drugs out of the system that we saw a huge drop in violence that month. Since then, we have be cutting down on contraband to the point it is rare now if any gets past us at the visitor centers any longer.
Each and every year, a considerable number of crimes are committed by repeat offenders. The recidivism rate remains a serious problem in the United States. Individuals released from a prison or jail term ultimately reoffend, oftentimes even committing more serious crimes than those that resulted in their incarceration in the first instance.
Securus Technologies is a company on the leading edge of developing solutions designed to reduce crime and keep communities safer. Anywhere Visit is one of the Securus Technologies solutions that provides a variety of benefits, including aiding in lowering offender recidivism rates.
Research reveals that incarcerated individuals who are able to maintain meaningful connections with loved ones on the outside have a lower recidivism rate than those inmates who do not have this type of association. Inmate visitation is key way in which incarcerated people and loved ones are able to maintain meaningful, consistent contact during a jail or prison term.
The reality is that visitation can be a challenging endeavor in many cases. For example, an offender may be incarcerated at an institution that is at a considerable distances from his or her family. This makes visitation difficult, if not impossible.
Through Securus Technologies Anywhere Visit, inmates and loved ones can enjoy regular visitation, no matter where family or friends are located. The Securus Technologies Anywhere Visit system permits a loved one to access inmate visitation utilizing a user-friendly application. In addition, through the use of this application, loved ones and incarcerated individuals can enjoy visitation far more frequently.
In addition to making inmate visitation more accessible, Securus Technologies Anywhere Visits are also highly cost effective. The traditional in-person visitation costs a correctional institution an average of $100 per individual session. In addition, family members and friends have to expend what can amount to a considerable amount of money traveling to visit an incarcerated loved one.